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FAQ Topics

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Popular (General) Topics


As an employee, can I log in to and access lab computers?

I cannot access certain services or games on-line, why is that?

How do I set up my ULM provided storage as a Windows drive?

A website is not appearing correctly or not at all, why is that?

There is no sound for the Smart Board technology in my classroom, is it broken?

I had an advertisement pop up on the internet, am I infected with a virus or something?

My computer is very slow, can you fix it?

My (mouse, keyboard, etc.) has quit working properly, what do I do?


My computer is saying "limited or no connectivity", what is the problem?


What does IT recommend for Anti-Virus software?


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