menu icon
ULM logo
photo of help entrance door in library

IT Helpdesk

CALL US

For technology issues during normal business hours,

contact the Helpdesk directly at

318-342-3333

on-campus
3333

  

VISIT US

During normal business hours

Room #106
University Library

near the main staircase

library sillouette

AFTER HOURS

To report an issue outside of normal business hours, click below to create a help ticket

Please make sure your email address is listed correctly on your ticket so you may receive updates as your help request is handled. 

Create a Ticket

LMS Support

Support for Canvas available during normal business hours, contact Canvas support directly at 318-342-5050

on-campus 5050
canvas@ulm.edu

Wireless / Connectivity

WiFi Information - connecting to the campus wireless network

Residential Life Network - connectivity options for residence halls

Information Technology

ULM's Information Technology staff will never ask for your password or other confidential information via e-mail.

If you have any questions or have already replied to a suspicious e-mail, please contact the Helpdesk.

Computer SOS Statistics

- for yr. 2023

Total Tickets
6418 opened
6486 closed

Helpdesk Tickets
3694 opened
3694 closed

the Helpdesk often serves as frontline support to connect students, faculty, & staff with solutions

 


Office of
Information Technology

University Library
Room 302, ULM
Monroe, LA 71209

Business Hours

Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.

Main Office

PH (318) 342-5015
FX (318) 342-5018

Personnel Directory

HelpDesk
(318) 342-3333
on-campus ext. 3333

©