For campus telephone support, contact the Information Technology (IT) HelpDesk at 318-342-3333 to report a problem and have a support ticket placed. Also, you may use computersos.ulm.edu to issue a support ticket online.
Away from the office? Check your messages remotely...
Call 318-342-5991
When prompted, enter * (star) and your 4 digit extension and #
Enter your passcode and #
At this point, everything will function as if you were at your office phone.
We have compiled a series of self-paced short how-to videos for your reference.
Overview | general information
Mitel 6867i Overview (2min. video)
Hardware Overview | handset, connections, reversible stand & more
6867i Hardware Overview Tutorial (4min. video)
Training | calling, speaker, transfer, voice mail & more functions
6867i End-User Training and Features Tutorial (18min. video)
Below are selected videos on "how to use" specific features
Office of
Information Technology
University Library
Room 302, ULM
Monroe, LA 71209
Business Hours
Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.
Main Office
PH (318) 342-5015
FX (318) 342-5018
HelpDesk
(318) 342-3333
on-campus ext. 3333