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IT Helpdesk


For technology issues during normal business hours,

contact the Helpdesk directly at





During normal business hours

Room #106
University Library

near the main staircase

library sillouette


To report an issue outside of normal business hours, click below to create a help ticket

Please make sure your email address is listed correctly on your ticket so you may receive updates as your help request is handled. 

Create a Ticket

LMS Support

Support for Moodle/Canvas Online Courses available during normal business hours, contact moodle support directly at 318-342-5050

on-campus 5050

Wireless / Connectivity

WiFi Information - connecting to the campus wireless network

Residential Life Network - connectivity options for residence Halls

Information Technology

ULM's Information Technology staff will never ask for your password or other confidential information via e-mail.

If you have any questions or have already replied to a suspicious e-mail, please contact the Helpdesk.

Computer SOS Statistics

- for yr. 2023

Total Tickets
6418 opened
6486 closed

Helpdesk Tickets
3694 opened
3694 closed

the Helpdesk often serves as frontline support to connect students, faculty, & staff with solutions