Office of Outcomes Research and Evaluation

The Office of Outcomes Research and Evaluation (OORE) is a targeted research and service facility operating under the administrative umbrella of the College of Pharmacy.  Established in 2001 with major contractual funding from the Louisiana Department of Health and Hospitals (DHH), the OORE staff provides research support to DHH/Louisiana Medicaid and pharmacy prior authorization for Medicaid recipients in the state-administered pharmacy program.

The Office of Outcomes Research and Evaluation area is comprised of two areas, the Outcomes Research Unit and the Prior Authorization Unit (RxPA). 

The Outcomes Research Section of the OORE supports Louisiana Medicaid by:

• Calculating and reporting HEDIS® and other quality measures.
• Maintaining HEDIS® software certification through NCQA.
• Serving as a consultant to the Louisiana Medicaid Drug Utilization Review Board.
• Conducting cost of illness studies, pharmacoeconomic analyses, quality of care studies, policy and program impact studies.

The Prior Authorization (RxPA) Section of the OORE operates the pharmacy PA Unit for Medicaid recipients in the state-administered pharmacy program.  The RxPA Unit processes PA requests six days per week and is staffed by eight Louisiana-licensed pharmacists and one Louisiana-licensed pharmacy technician.

Our Mission:

As a diverse group of professionals in the University of Louisiana at Monroe family, our mission is to promote improved patient health outcomes through the innovative and efficient application of evidence-based clinical knowledge and data-driven solutions.